We are glad to bring our customers great value and service. That’s why we provide free shipping around US from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
See why hundreds love this product and trust us
I bought this plush lining as an addition to my carrier before the cold weather because my dog is short-haired. Looks very nice.
I recently purchased this removable fur cover for my 'Pearl Purse' dog car seat and it's so lovely! It gives a luxurious feel to the car seat and makes my pet's carrier look so stylish. It fits perfectly and I love how easy it is to put on and take off. The faux fur is soft and cozy, and my dog absolutely adores it. It’s machine washable, which is a great bonus. Glad I don't regret spending extra money on it. Truly an excellent addition to my dog’s carrier!
the fur is soft and the quality seems good. however, it's a bit on the expensive side and I wish there were more color options. but my dog seems to enjoy it, so overall, I'm satisfied
Very soft and cozy, my dog loves it 👍 can be used as a bag, looks very trendy itself
Perfect solution for small dogs. The cover / bag is very comfortable and provides a cozy and secure place for my dog to rest during car rides or outdoor adventures. I’m satisfied with my purchase and would definitely recommend this fur cover to any pet owner
Too small and uncomfortable for my dog. I will be returning the item.
I already have owleys’ “pearl purse” dog carrier, but I ordered it without this cover, so I purchased it separately. And I LOVE IT! What I love the most about this cover is its versatility. It can be used as a soft lining with the dog carrier, which provides an extra layer of comfort and warmth for my dog, OR as a separate fur bag to transport my girl! What an awesome combo solution! Highly recommended!