What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
These leather seat covers with a sleek black design match my car’s interior perfectly and do an excellent job protecting the seats from dirt and spills. They are easy to clean, but getting them to fit snugly takes a bit of effort. Useful for anyone wanting to keep their car tidy.
PERFECT! I was really looking forward to your full black collection, and finally, I got it! I love my Hexy protectors, but I just fell in love with these! Thank you for my new favorite product!!
I bought these leather seat covers for my new SUV and am extremely impressed. The multi-layer design is very durable, and I love that they’re eco-friendly. The leather feels premium, and the anti-slip bottom keeps them securely in place. They’ve been a lifesaver with my two kids who constantly spill things. Easy to clean and no stains or color marks on my seats. Highly recommend!
I bought two leather seat covers and two car seat back covers in all black. They look great in our Suburban! This company is wonderful. I’ll definitely be buying more from them! You won’t be disappointed!
These leather seat covers have been fantastic for my vehicle! The waterproof feature is genuinely effective, protecting my seats from numerous coffee spills. The sturdy attachment with metal hardware and seat anchors keeps them stable even on rough roads. A great product I’d buy again!
These leather seat covers are fantastic! They’re easy to install and fit perfectly in my car. The waterproof material is great for protecting my seats from spills. Thanks! I’m so glad I found this product and highly recommend it. Worth every penny.
I was unsure about these leather seat covers, doubting their non-slip claims. However, I was pleasantly surprised! They stay in place perfectly and provide excellent protection for my seats 👍.
I was hesitant about the color for my black interior, but then saw these and thought it was a sign. Excellent quality! Elastic filling, rubber bottom, metal hardware. Looks super stylish in my car. Glad I ordered and will order again.