What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Picked up these Owleys ankle weights for my grandma, who’s been struggling with balance lately. She’s been walking more with them, and she says they make her feel steadier on her feet. She even mentioned they helped her feel more confident going down the stairs! It’s great to see her feeling more independent.
These ankle weights have been a lifesaver for my recovery after tibia reconstruction surgery! They're super comfortable, adjustable, and easy to use, making it a breeze to add weight as I get stronger. The quality is top-notch, and I'm confident they'll last for a long time. 👍🏼
These ankle weights are a good value for the price. Good purchase
Love it! But I thought they would be heavier
I was initially unsure about purchasing ankle weights, but these Owleys ones have truly impressed me. They’re comfortable, adjustable, and perfect for increasing the intensity of my workouts. Highly recommend!
Bought these ankle weights for my wife. She's been wanting to up her workout game, and these have been a great addition! She says they're comfortable and easy to adjust, and she's already seeing a difference in her leg strength. Plus, they look pretty cool too!
bought these Owleys ankle weights! They're really well-made and the adjustable weight is perfect for me. I can't wait to see the results! 😉
These weights are a bit bulky, but other than that, they're great. I use them for my yoga practice, and they add a nice challenge to my poses. They're easy to adjust and stay in place, which is important when you're moving around.