What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Perfect for weekend getaways with friends. No signs of wear after luggage, gear, and food runs all over the back seat.
Really nice look, but had to wait for my parcel for a few weeks. Once arrived, they look beaufitul, stitched well and are easy to maintain
Make the car feel brand new again
Such a sleek and refined look! These back seat covers for Audi transformed the second row into something that feels brand new. The leather feels luxurious without being too slippery, and it doesn't get too hot even after sitting in the sun for a while. They’re also surprisingly resistant to pet hair, which has been a blessing with two dogs. Stitching is precise and tight — nothing cheap-looking about these. Definitely a great buy for anyone wanting a cleaner and more upscale back seat. 😍
Nice quality and the covers definitely feels durable, but the installation took longer than expected. Once in place though, they stayed put and didn’t require any adjusting, which is a huge plus for me as I'm a driving mom with 2 kids in the back. Good for those who need to regularly carry passengers (family, kids, pets-you name it) these back seat covers add a layer of protection without sacrificing appearance. The cushioning isn’t too thick, but enough to make the seats more comfortable. Looks pretty in my Audi. With two kids constantly making the mess in the back it’s a truly practical investment. Recommended!
these Audi seat covers are fantastic for pet owners. the back seats stay clean no matter how messy the dog gets and fur doesn’t cling like it does to cloth upholstery FINALLY.... grip on the bottom keeps everything in place even with a wriggly lab jumping around. we do a lot of weekend hiking trips and after each one it’s super easy to wipe the covers down and have the car looking neat again.... surprisingly breathable too,no funky odors or sweaty backs after long drives. definitely recommend to anyone driving with pets
No more mess from the kids on the og audi seats, finally
Great fit but would love cushioned headrests