What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
The ‘Hexy’ automotive seat covers from Owleys are lifesavers for parents! Kids’ spills and messes are unavoidable, but these protectors fit perfectly and cover the back seats. The stylish hexagon pattern adds a nice touch to my car’s interior. Easy to clean, highly recommend to parents! 😍
Waited a week and a half for my order, but the seat cover itself is excellent.
I bought these seat covers for my husband's car, and he loves them. Installation was simple, and the anti-slip rubber keeps them in place. The waterproof fabric has already prevented several mishaps. It's fantastic that they are made from vegan and recyclable materials. The covers don’t transfer color to our light seats. An excellent product that fulfills its promises.
Super easy to install and clean. Perfect for my kids.
As a delivery driver, I transport various items, and these seat covers have been excellent. The sturdy multi-layer design withstands wear and tear, and the anti-slip base ensures stability. The eco-friendly materials are a great feature. They are easy to clean and have not stained my car’s upholstery. Highly recommend for those needing reliable and durable automotive seat covers.
These protective mats are great for guarding against wear and tear, crumbs, and spills. They can be a bit slippery in hot weather, but overall, they are useful.
Great quality and looks beautiful in the car! Premium accessories worth the price.
These automotive seat covers have been indispensable for my ride-sharing business. The durable construction withstands heavy use, and the waterproof fabric protects against spills. They clean easily with a damp cloth and fit perfectly without leaving marks. The vegan and recyclable materials are an added bonus, making this a fantastic product overall!