What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This back of seat protector is fantastic! The materials are high quality and eco-friendly, which is important to me. It fits perfectly in my car and stays in place thanks to the non-slip backing. It's been great at keeping my seats clean from my kids' messes. The stylish design is a bonus, making my car look even better. Highly recommend it to anyone with kids or frequent passengers!
So happy with this purchase! No more dirty seats :)
I love this back of seat protector! It's very well-made and adds a touch of elegance to my car.
I've been using this back of seat protector for a few months now, and it's holding up really well. It's durable and easy to clean, which is perfect for my active family. The eco-leather and high-density foam provide great protection. The only thing I wish is that it was available in more colors. However, it still looks good and does the job perfectly. Very happy with my purchase!
Looks amazing in a black interior and the quality is excellent! The best protection against dirty shoes I have ever tried. Highly recommend!
Perfect for families with kids. Keeps my seats looking new and is easy to wipe clean 🥰
I am very impressed with this back of seat protector. The quality of the materials is superb, and it looks very sleek in my car. It's been great for keeping my seats clean from my kids' dirty shoes. Installation was simple, and it fits securely. The eco-leather feels luxurious and is very easy to clean. I would highly recommend this to anyone looking to protect their car seats.
Nice design and very practical.