What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Finally, no more dog hair everywhere with this back seat protector for dogs!
Couldn’t be happier with this back seat protector for dogs. It covers the entire seat, and I love the versatile installation options.
Fantastic product. This back seat protector for dogs has saved my car’s interior from countless stains and scratches. The six-layer design is impressively durable, and cleaning it is a breeze. It stays stable even on leather seats, and it can transform into a single-seat option. The foldable design with handles makes it easy to transport and store. The thought put into this back seat protector for dogs’ design is evident in its quality and functionality.
I recently purchased this back seat protector for dogs, and I’m mostly satisfied with its performance. It’s incredibly sturdy and protects the seats from my two Golden Retrievers. The waterproof feature holds up well against spills and wet dogs. The initial setup was tricky, but it's easier now. The storage pockets are a nice touch too. Overall, a solid product that does what it promises.
It protects well, but setting up and taking down this back seat protector for dogs is quite a workout for me!
Just got this back seat protector for dogs for our family SUV, and it’s made traveling with our furry friend so much easier and cleaner. The waterproof feature is brilliant, especially on wet and muddy days. The quality of the materials is excellent and feels built to last. The side flaps keep the doors clean, and the pockets are perfect for organizing dog essentials. It’s also easy to set up and take down. A top-notch product that delivers on every promise.
Incredible back seat protector for dogs! The foldable design makes it convenient for storage, and it’s super easy to set up.
Absolutely love how easy it is to clean and maintain this back seat protector for dogs! It’s been a lifesaver for keeping mud and fur off my car seats.