What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Compact and powerful – a must-have for any car owner!
Great best handheld vacuum. Bought one for myself and then as a gift for my son.
Best mini vacuum I’ve tried. Excellent suction power, easily handles sand and dog hair. Charges quickly and stores conveniently in the glove compartment. Haven’t needed extra nozzles; basic setup is enough. Great vacuum, a bit pricey but worth it.
I absolutely love this best handheld vacuum! It's small but mighty, with incredible suction power that leaves my car spotless. The cordless design is very convenient, and the battery life is excellent. The advanced filtration system keeps my car free of dust and allergens. The durable metal body and easy maintenance make it a standout product. The attachments are useful for tight spaces. Highly recommend to all car owners!
Best handheld vacuum I’ve ever had! Worth every penny👍
This best handheld vacuum is very effective. The suction is impressive, easily cleaning dirt and pet hair from my car seats. The advanced filtration system works great, and I appreciate the use of recyclable materials. The battery life is good, but a bit more power for longer sessions would be nice. Overall, a high-quality product I'd recommend.
I really like this small, handy vacuum cleaner. The suction is good (both modes), the battery life is just enough (about half an hour), and it's light. The only downside is that you need to empty the dust container frequently. If your car doesn't get dirty quickly, this is the perfect option! Emptying is simple - one click. No regrets about the purchase.
I recently purchased this best handheld vacuum and was initially very pleased with it. It was lightweight and easy to use. However, it stopped working after only two uses. I contacted customer service, and they sent a replacement right away. It's been working great since then. Happy with the service and product. Thank you, team.