What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Loving my car organizer!! It's perfect for keeping all my daughter's stuff in one place and also for protecting the back of the seat. Lovely color that matches perfectly with our car interior. Thank you so much!
I won’t lie if I say this thing saved my nerves. My daughter is 6 and she’s a very messy kid… before, during trips with her, I literally went crazy: she constantly threw away toys and stained the tablet with dirty hands, asked me for a drink or was hungry. But with this seat organizer, I finally breathed a sigh of relief! All her toys, drinks and snacks are right in front of her, she herself takes them and puts them back. The tablet is stored in a special pocket and stays clean all the way. It’s a wow! Highly recommend this car organizer for seat back!
This car seat organizer has solved our problem with a tablet in the car forever! Our son constantly stained it with juice or baby puree, so after the trip the tablet was scary to look at… Now we turn on the cartoons and put it in a special transparent pocket, where it stays clean all the way! Owleys, you are amazing!!
Got 3 for my Pacifica, fit perfectly. Very convenient pockets for storing kids things, and the car upholstery stays clean. Thanks a lot!
Our daughter is happy 🙂 This seat organizer became her personal world with her belonings during our commutes. And while she is happy, I’m happy to, for the first time in many years I learned what a quiet trip is.
I ordered this with the plan of summer road trips for my kids. My twins have their seats organized to their liking, so they have their items at hands reach. The pockets are thick and made of strong material. The pocket for the tablet works great and still allows for touch screen while watching movies and youtube. The mess pockets fit a big size water bottle. It’s a great feature to have now for a back up mask to be safely put in the car so it won’t be forgotten, keeping their cell phone chargers, ear buds ect, in place with out the mess or tangle of items. For someone with small children, preteens or teens or anyone who road trips this is a great item. The straps are thick and the snaps are fancy and strong. The entire system looks like it will hold up for a century.
These seat back organizers just arrived so I installed them in my Subaru and tried to imagine what my grandkids would put where. Since they do not bring any ipad type devices in my car the small clear screen pocket is not valuable. The nice pockets I like to use are for sports water bottles. Also they will protect the seat from muddy sneakers.
Best product in this category