Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
For six month of use, I’ve put this CoverX through all kinds of weather with my CR-V and it’s held up strong. When I leave my vehicle parked for a few days, I come back to it looking just like I left it. It’s easy to manage on my own and doesn’t feel like a big project to use. After camping or long weekends away, it’s nice knowing my SUV stayed clean and protected. I don’t have to check the forecast every five minutes anymore. It’s simple, reliable, and does exactly what I need it to do. For anyone who parks outside a lot, it’s been totally worth it
I keep this on my Honda Pilot when it’s parked, and it’s saved me a ton of washes. For a family SUV that’s always in use and is parked outdoors, it just makes life easier.
As a parent of 3 I don’t have time to deal with complicated gear, and this automatic car cover has been a huge help. I have a Honda CR-V and I can just throw it on my car in about a minute and head inside without thinking twice. It’s handled surprise rain and freezing winter snowfalls way better than I expected! It is a great fit and easy to store too. It’s light enough that I’m not struggling with it, even when I’m in a rush. Honestly, it just fits right into a busy family routine. It’s one of those small things that makes daily life a little smoother. Thanks a lot Owleys.
amazing quality and works smoothly
I brought this along for trips with my Ford Explorer, and it’s handled everything from mountain rains to dusty campgrounds. Once it’s on, it stays put, even when it gets windy overnight. I like coming back to a clean car instead of one covered in grime when it's time to leave
I use this cover on my Highlander and it’s been a huge help on busy mornings. I can get it off fast before work, and I don’t worry about cleaning the car before I go.
The CoverX car cover makes protecting an SUV so easy with its suction mount system that allows installation in just a minute. The material is thoughtfully designed with a unique silver coating to guard against harmful UV rays, and the combination of ABS, nylon, and fleece ensures durability and softness without adding unnecessary weight. 🛡️ Ideal for those spontaneous weekend getaways, this cover can handle anything from a drizzle to a full-on shower, and even the snowy days of winter. No more dust settling on the vehicle between road trips, making it a reliable companion for everyday use or storing while on vacation. Space-conscious design is a huge plus as it folds away neatly when not in use, saving room in the garage. Whether commuting daily or heading out on an adventure, this cover is a nonstop protection essential.
Super easy to use never seen a car cover like that. 100% worth the investment