Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I got CoverT for my Ford F-150, and it’s been a huge help since I mostly park outside. Between sun, rain, and whatever else the weather throws at it, my truck used to take a beating, but now I don’t stress about it as much. The suction setup makes it quick and painless to put on, which is great because I don’t have time to mess around after a long day. It feels sturdy and holds up well, even when the weather changes overnight. When I’m not using it, I can pack it away without it taking up much room. It’s easy to handle and doesn’t feel like a chore to use. If you depend on your truck every day like I do, this just makes protecting it simple and practical so thanks
A dream for urban dwellers, this cover provides the perfect solution against the elements with no fuss. Its easy handling and efficient weight mean it's a breeze to manage while still offering robust coverage for vehicles of varying dimensions.
I’ve been using the CoverS on my sedan for road trips, and it’s been a solid addition to my travel routine. When I’m stopping overnight somewhere or leaving the car parked for a few days, it’s nice not having to worry about random weather rolling in. It goes on fast with the suction setup, so I’m not standing around in a parking lot messing with straps. I really like that it doesn’t feel like a big production to use — just cover it up and move on. When I’m ready to hit the road again, it folds up quickly and fits right back in the trunk without taking over the space. It’s simple, dependable, and makes traveling with my car feel a lot less stressful. Definitely worth it if you’re on the go a lot and want to keep your car looking good
Fits my BMW nicely,thanks.
I’ve gotta say, this CoverX car cover has made my life a whole lot easier. I park my SUV on the street every day, and I used to stress about the weather constantly — rain, sun, leaves, you name it. Now I just throw this cover on and don’t think twice about it.
The suction setup is honestly the best part. It sticks right in place without me fighting with straps or crawling around the car. I can have it on in about a minute, which is perfect when I’m heading out the door for work or getting home late and just want to be done for the day.
It’s also super easy to take off and toss in the trunk if I’m running errands. No big production. No hassle. Just quick protection when I need it.
For anyone who parks outside all the time like I do, this thing’s been a game changer. Definitely one of those “why didn’t I get this sooner?” purchases
for frequent road trippers, storage convenience and lightweight design make this cover an invaluable companion. super quick to attach and it provides reliable protection whether parked in a scenic campsite or busy city street
Easy mount and great quality 👍
It's okay