We are glad to bring our customers great value and service. That’s why we provide free shipping around US from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
See why hundreds love this product and trust us
Perfect for my poodle during our weekend getaways. The folding feature is super convenient, and I am impressed by the crate’s sturdy construction.
I purchased this crate for my Pekingese, and it's been a game changer for our road trips! The crate is super easy to set up and fold down, which is a major plus when we're on the go. The sturdy iron doors and locks make me feel confident that my pet is safe during our travels. I especially appreciate the well-thought-out design that includes four-way ventilation, ensuring my little buddy is comfortable even on longer journeys. Cleaning is a breeze—just a quick wipe down and it's good as new. I highly recommend this product for anyone who travels with their pets!
The crate's durability and compact design are its best features!!!It can be a bit heavy, but that's a small trade-off for how secure it feels! 💯
Perfect size, folds flat, incredibly convenient for travel.
Absolutely love this dog crate! We recently took our Poodle on a cross-state trip, and this crate made the journey so much easier. The snap-in-place design meant we could set it up and break it down in no time. It's incredibly lightweight yet sturdy enough to make me feel secure about my pet’s safety. The ventilation is great, keeping the crate airy and comfortable. Plus, it's easy to clean, which is a blessing on long trips. Five stars for sure!
My Maltese loves it!!! And it’s so easy to keep clean and setup!!
I love how simple this crate is to use and clean. It fits perfectly in my car and my pup has ample space to move around. A definite must-have!
too small for my dog
Overall, this dog crate has been a solid purchase. The foldable and portable design is perfect for my apartment and car, saving space when not in use. It's sturdy enough to feel secure and it looks good as well. Also, the crate's ability to be cleaned quickly and its durable construction make it a worthwhile buy for anyone looking for a reliable travel solution for their pet.
Excellent crate for travel. It’s sturdy, provides plenty of air flow, and is very easy to clean. Highly recommend for any small to medium dog owner!
Really solid construction, though a tad heavier than expected.
lifesaver for car trips with my terrier 😍 so sturdy and comfy!
I've been using this crate for my two Maltese on various trips, and it's fantastic! The portability and ease of folding are its best features. It's also quite sturdy, providing a secure environment for my dogs. The ventilation is excellent, keeping the crate at a comfortable temperature. Additionally, the ease of cleaning this crate cannot be overstated—it just takes a damp cloth. I am very satisfied with my purchase and would recommend this to other dog owners!!!
Good quality and folds down flat which makes it very easy to store. Can be a little bulky with the pet inside, but otherwise, it's a great crate for the price.
Absolutely the best travel crate, super easy to use
This dog crate is quite robust, made with quality materials like iron. It holds my 30-lb Corgi easily without any sign of strain. Setup is incredibly simple, and it collapses to a very compact size which is perfect for storing in my sedan. My only gripe is that the locks, while secure, can be a bit clunky to operate. Overall, this crate offers great value and peace of mind.
just got this crate for our family road trips. it's lightweight, sets up in a snap, and my dog seems really comfortable in it. couldn’t be happier with the purchase:)