Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I'm surprised with this dispenser! It's made keeping my car clean so much easier. The wheel mechanism is smooth, and tearing off a bag is effortless. The fact that these bags can double as vomit bags is a lifesaver for trips with my motion-sick prone kids. Plus, they're leak-proof. The minimalistic black design looks great in my car. It's a small but significant addition that's helped maintain cleanliness during our daily drives and longer road trips. Definitely a worthwhile purchase! ✨
This trash bag dispenser is quite handy. Keeps my car neater since I can easily pull out a bag for garbage. The installation was simple, I just wish it came with more than 20 bags.
The product is the same as in the pictures. Arrived with bags included in 4 days. Haven't tried it on a road trip yet but everything looks very durable 👀
The product is well-made, with a sturdy aluminum body that feels durable. Dispensing bags is a breeze, making it convenient to handle trash on-the-go. I have two small kids, and this has significantly reduced the amount of clutter in my car. The only reason I'm not giving it 5 stars is that there were no installation instructions in the box.
I absolutely love this car waste bag dispenser. the black aluminum body is sturdy and adds a sleek aesthetic to my car. It dispenses bags easily and is very handy for keeping my car clean during road trips. It's one of those simple things that you don't realize you need until you have it lol. Highly recommended!
a must-have for anyone who wants to keep their backseat clean!
I recently purchased this car garbage bag dispenser and it is such a useful little thing! Before, I always struggled to keep my car clean and organized when driving distances with my son, but this dispenser has made it so much easier to dispose of trash like food wrappers or empty drinks. The dispenser fits perfectly on my car's seat headrests and is very easy to use. I also appreciate that it comes with a set of bags, which are durable.👍👍
I also got this garbage bag dispenser as a gift for the delay of my initial order, and to my own surprise, I am extremely pleased with it! It is well made, with sturdy construction and a sleek design. I love the convenience of having garbage bags readily available, and the dispenser is helping to keep my car clean and organized while traveling with my family