Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Received this as a gift. The quality is good, nothing dangles or creaks. I don’t know how long the included bags will last, but will definitely order a refill. Nice thing to have in your car during family road trips!!
Great trash bag dispenser for car travel. Works as advertised, no issues found so far.
Well, this garbage bag dispenser is a useful accessory if you're traveling with a big family. The size of one bag is not very large, but enough for a 5-6 hour trip. The mechanism is simple and convenient. Especially for those who sit in the back. Quality is good, made from aluminum. In general, you can do without this dispenser just well, but with it traveling is much more comfortable and more aesthetic, if I may say so.
Everything's ok,delivered in 6 days
Works as advertised. The size is actually very compact, turned out to be smaller than I expected. The included bags are really durable and waterproof. I'm satisfied, although I would like the dispenser to be wider
really handy and easy to use bag dispenser. just what you need for family road travel.
Got this this bag dispenser a month ago. Use as disposable vomit bags (our son often gets sick in the car) and travel garbage. Bags that included are really thick and don't leak, the dispenser itself is convenient to use. So after a month of use we can recommend it. We also advise get extra rolls of trash bags (they have it in thee Car Storage category) in advance.
The trash bag dispenser is amazing! Fits perfectly into the car interior and doesn’t take up space at all. I attached it to the seat headrest. Kids are happy to throw candy wrappers and napkins into it, and I’m very satisfied. Comes with a roll of waterproof trash bags.