Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
The installation is incredibly simple. The adjustable clamp securely attaches to the headrest, ensuring that the tablet mount stays in place even during bumpy rides. The versatility of this holder, compatible with a wide range of tablets and devices, is a huge advantage. We've used it with iPads, Galaxy Tabs, and other tablets, and it accommodates all of them effortlessly.
The 360-degree rotatable ball joint allows for customized viewing angles, keeping the kids entertained and comfortable. Whether they're watching movies, playing games, or reading, the tablet remains at the perfect eye level.
But what really sets this headrest holder apart is its sturdiness. It can withstand the enthusiastic tapping of little fingers and doesn't wobble or sag, even with larger tablets.
The ability to free up our hands and keep our kids engaged during road trips has made our journeys much smoother.
Great quality. We use it for our son's Samsung Tablet and it's been a game changer. Parents, you know if you have a little one that uses a phone or a tablet they tend to keep their head down. Well, not only is that bad for their neck, but pretty dangerous in a car. Not saying that having a screen in your face is any better, but in my opinion it is if you have a fender bender. Your child will be sitting up properly.
This holds my son’s iPad on car trips!!! Works perfect and stays in place! We like it!!! Also easy enough that he can take it out and put it back in himself at 5yrs old (from his booster while buckled thanks to the arm that moves)!
Compact yet super functional! Makes traveling with kids less stressful 😊
No more Are we there yet? thanks to this nifty device holder.
this one holds up well even on bumpy roads, really sturdy 👍🏼
I love that it's compatible with different devices - from our old iPad Mini to my new iPhone 12 Pro Max!
The effortless installation process was a pleasant surprise when we first got this holder! Not only does it fit most car headrests perfectly but also provides a secure grip for various devices ranging from 4.7 -13. What's more? It can rotate 270° allowing backseat passengers their preferred viewing angle – which is especially handy when you have two kids wanting different angles!