Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
This product exceeded my expectations: secure, adjustable, and super easy to install.
The extension arm comes in really handy when you have multiple viewers in the back seat.
This holder is sturdy yet lightweight; love the effortless installation process.
Super convenient and practical. Makes road trips with kids less of a hassle 😊
Nice
Easy installation process? Check! Sturdy build quality? Check! Universal device compatibility? Double check! This product ticks all boxes when it comes to what you'd want in a perfect backseat entertainment solution for your kids during those long drives or road trips.
Holds tablets securely even on bumpy roads – very reliable!
Compact yet super functional! A must-have for road trips 😊
Super impressed with this holder! Easy installation, sturdy construction, and universal compatibility make it a must-have for any family car!
Love this tablet holder! Easy installation, sturdy build and fits all our devices. Perfect for road trips!
This tablet holder is perfect for keeping kids entertained on long drives. The 270° rotation feature ensures comfortable viewing from any angle.
The 270° rotation feature is amazing - perfect viewing every time.
This holder is a lifesaver for long drives. Highly recommend.
The adjustable extension arm comes in really handy when you have multiple viewers in the back seat - no more squabbles over screen viewability now!
This product ticks all boxes - easy to install, compatible with various devices, and provides secure grip during drives. Highly recommend it!
I'm amazed by its universal device compatibility – fits everything from Fire HD 8 Kids to iPhone 12 Pro Max! Makes long drives so much easier.
No more worries about tablets falling out during the drive thanks to its sturdy build quality. Plus, adjusting viewing angles is effortless due to the 270° rotation feature.
Super convenient and practical. Makes road trips with kids less of a hassle 😊
An absolute must-have for anyone who travels frequently with their family. Worth every penny!
This holder is aaver on long drives. Holds tablets securely and rotates for optimal viewing.