What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This jump starter is a game changer! Fits easily in my glove box and has come through every time. Truly a must-have for any vehicle owner.
Incredibly reliable! Jump-started my SUV in seconds on a freezing morning. Compact and easy to handle, never leaving home without it
small and compact, but a true powerhouse 👏 easy to use and well-made, it gives me peace of mind when I’m out on my Harley. I once got stranded with a dead battery, and a fellow rider with a Noco charger saved the day. I ordered one for myself as soon as I got home. now, whether on my bike or in a car, I carry it with me, maybe someday, I’ll be the one to help someone else out
My car battery was acting up, dying and then coming back to life. It tested fine at the mechanic’s, but it turned out to be a bad cell. This jumper kept my car running until we figured it out. It always started the car without a hitch. Highly recommend this for anyone with battery issues.
Able to start my 2018 Tacoma with a 3.5L V6 after the battery died just shy of 6 years. It started the truck on the first try, allowing me to get to work on time. After recharging it at work, I was amazed at how little charge it had used; it took maybe 15 minutes to top off. Although it’s advertised for multiple starts, I didn’t want to risk it, but now I’m confident it wouldn’t be an issue.
Our car battery died and the mechanic couldn’t see us for a week. We bought this booster and used it to jump our car twice daily for school runs—far easier than relying on our neighbor’s old-fashioned methods. With its safety features, we never worried about incorrect connections; it alerts you if it’s not right. Now, we use it to charge our phones on long trips, and it’s comforting to know we have a reliable jump starter if needed again.
Works great! It’s non-sparking, which protects modern automotive electronics, as I’ve read. It’s jumped several really dead batteries, is small and lightweight, and very easy to use. The flashlight and USB charging port are handy for emergencies and charging phones.
Very handy and portable, but it struggles a bit with larger vehicle batteries. Still, it's a solid backup for emergencies.