What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
So glad I bought this! The other day my tire pressure light came on and I was able to fill it up right away instead of driving around looking for a gas station. And it charges my phone? Perfect!
I gifted this little dog mat this jump starter to my uncle and his terrier and they like it as well as the dog is super positive about it and sleeps only on this bed from that moment! Nice!
Got this as a gift for my daughter who just got her first car. She loves it! Says it's super easy to use, and she feels much safer knowing she has it. Parenting win! 🙌
I'm always a bit skeptical of these multi-function gadgets, but this one actually delivers! The jump starter is powerful, the air compressor is fast, and the power bank is a great bonus. No complaints!
This little powerhouse saved me a tow truck fee! My car battery died at the worst possible time, but this jump starter got me back on the road in minutes. Seriously, don't leave home without it!
This 4-in-1 is a great idea and mostly well-executed. The jump starter and air compressor work great, and the LED light is super bright. My only gripe? The power bank charges my phone kinda slowly. If they could speed that up, it would be perfect.
Sent this to my brother, the outdoorsy type. He uses it to keep his Jeep tires aired up for off-roading. His German Shepherd, Rocky, apparently guards the jump starter when they're camping. Says it gives him extra peace of mind. 👍🏼
This is a must-have for any road trip! The jump starter gives me peace of mind, and the tire inflator is super convenient. My only suggestion for improvement would be to add a USB-C port for charging the power bank. It's 2024, after all!