What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Impressive battery life. Used multiple times without needing a recharge.
Solid performance. The air inflator and jumper work well.
Handy and compact. Perfect for keeping in the car.
Only used once to fill up a tire low on air. Easy to use and works as advertised. It's new, so I'm not sure about battery life. Came at 72% and stayed at that after adding 6psi to the tire. Good little device, assuming the jump start works as advertised as well as the air compressor.
This thing is dynamite in a small package. I've had several jump packs and this one blows the rest away. I have a 2001 Dodge Ram, and the battery doesn't stay up at all. I can hook this guy up and it fires right up. I have a battery charger in my garage that has a battery boost/engine start feature that costs over 200 and won't even crank it over.
Works great for jump-starting and tire inflating. I have no way of testing this on a big rig, but it cranks over an old V8 pickup I have that doesn't run, so it will definitely start a passenger car or light truck that just has a weak or dead battery. While the tire inflator is functional, I will only use it for emergency inflation as it gets quite hot while in operation and will no doubt fail if used frequently. I'll use the other compressors I have for general inflation duties. It comes with a flashlight built in that is really not that bright, but would be a lifesaver if that's all you have. Another great feature is its ability to be a power bank for your other devices. Well worth the cost for peace of mind, and will pay for itself after one use. As I like to say, I'd rather have it and not need it than need it and not have it!
Great for emergency use. It jump-started my car effortlessly.
I brought this because I was having a problem with my battery. It came almost fully charged, didn’t have to charge it long. The first time I used it, the car started up right away. Works very well and didn’t use much power. I feel confident having it with me. I haven’t used the tire compressor yet. Good value for your money. I would recommend it. Easy to use. 🤗