What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Really impressed with the quality—this organizer looks and feels high-end. Nothing about it comes off as cheap, and it’s a stylish way to add storage without sacrificing aesthetics. Just like they claim, there’s no strong chemical smell, which was a pleasant surprise. It attaches securely to the seat, though I’m not the biggest fan of the bottom hook setup—it’s not ideal, but it still works fine.
The tablet holder is a great feature. The touchscreen responds well through the cover, and our 10-inch tablet fit perfectly without its case. With the case on, it didn’t fit. Our 8-inch tablet fit with the case, but it was a snug fit. One thing to note: if you’re not sitting directly behind it, especially during the day, there is a bit of glare on the screen—something to keep in mind.
It took a bit of trial and error to get this attached to my seat in a way that the hooks weren’t pressing into my back—but that’s more about vehicle variation than a product issue. Every seat is shaped differently. Once I figured it out, all the hooks were placed where they didn’t interfere with comfort. It fit the large seats in my F150 easily, with room to spare, so it should work for even bigger seats too.
The tablet holder at the top is very responsive to touch, and I liked that it folds down neatly when not in use. I did have to remove my tablet from its case to get it to fit properly in the sleeve. The other compartments offer plenty of space. The lower bottle holders can fit larger bottles—24 oz and even 40 oz no problem. The upper ones are ideal for smaller drinks, juice boxes, or snack bags.
The fabric is soft and flexible, and while I’ll have to see how it handles daily wear and tear (and an energetic toddler), I really like that it protects the entire back of the seat—especially from little dirty feet.
This works great. Holds a tablet for my grandbaby to videos. The quality is really good.
Awesome for keeping little feet from messing up the back of the seats. I mainly bought these to protect the seatbacks from getting scuffed up by kids wearing dirty shoes. Installation was super simple—the hooks do a great job keeping it secure and flexible. It also has plenty of pockets for storage, which is always a bonus. There’s even a dedicated slot for a tablet or iPad, which is a nice touch.
Fits perfectly on the back of my car seat and keeps everything organized. The material feels sturdy and wipes clean easily, which is great for messy kids. Definitely worth buying!
Does exactly what it promises. No complaints at all.
The organizer has made family vacations so much smoother. It holds snacks, coloring books, and travel games without making the backseat look crowded. The straps fit securely around the seat, and it doesn’t interfere with legroom. My favorite part is the clear pocket for a tablet—it keeps the screen visible without little fingers messing with it. A definite recommendation for families who spend a lot of time on the road!
An absolute must-have for road trips with kids ❤️ It keeps everything in place, from snacks to electronics, with room to spare. The clear pocket for a tablet is a genius feature, and the overall design is simple but effective. The material feels premium and doesn’t show dirt easily. My family can’t imagine road trips without it anymore!