Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
everything looks fine, delivery took 5 days. but our kids don't use gadgets so the tablet pocket is useless.
Love this car seat organizer! The colors are vibrant and it fits perfectly in the backseat. It's great for storing my daughter's snacks, toys, and books, keeping everything within her reach. It's also very durable and easy to clean. This has made our car rides much more organized and enjoyable. Highly recommend
This car seat organizer added a nice pop of color to my car! It's good for keeping my son's things organized on trips. Holds a lot, but I wish it had separate compartments for smaller items. The color combo is stylish, and it cleans easily.
This one is great for moms with small kids ! This organizer is convenient and has many pockets for all sorts of things like toys, snacks, books, and also a separate pocket for a tablet . Installation is convenient and it looks good in the car. I'm very pleased with my purchase !
I have two young kids who love to bring a ton of stuff for car rides. Before, the backseat was a constant chaos of toys, snacks, and art supplies. But since purchasing this seat back organizer, our car rides have become so much more peaceful and tidier! It's amazing how much this organizer can hold. The sturdy eco leather material seems to withstand the rough treatment of my kids too, which is a definite plus. Installation was a breeze, and it fits perfectly against the back of the seat. Plus, it adds a dash of color to our car black interior! I couldn't be happier with this purchase. Thanks a lot 💖
Holds a lot of things, the quality is good. Sleek design.
Purchased this two months ago, and this Owleys Seat Organizer has been pretty handy so far. It is durable, the black and blue design is sleek, and it's helping to keep my car more organized. That being said, I do wish it had more compartments for better segregation of items. However, for what it offers, it's definitely worth the price. The fabric is resilient and easy to clean - a simple wipe down and it looks brand new. If you're someone who travels a lot or has a lot of miscellaneous items in your car, it's a good buy.
This car seat back organizer is awesome! I love the variety of pockets and compartments, which make it easy to keep everything organized and easily accessible. The material is also very durable and has held up well to frequent use. I have had it for half a year already and it works just great. I would highly recommend this product to anyone often driving with their family!