What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Really high quality and useful car seat organizer for traveling with children. Excellent materials, soft and durable, easy to wash off dirty marks. My daughter likes having her tablet and toys in front of her. And I enjoy peaceful drives. 5 stars.
These car seat organizers just arrived, so I installed them in my Subaru and imagined what my grandkids would put where. They don't bring tablets, so the small clear pocket isn't valuable. I like using the pockets for sports water bottles. They protect the seat from muddy sneakers.
This car seat organizer has been transformative for our family trips. Stylish, easy to clean, and holds all our essentials perfectly.
Really high-quality materials! Leather, rubber coating, fasteners. Easy to install and fits snugly. I’m happy with my purchase.
So far, I love the seat covers and organizers. They look premium and match PERFECTLY with the Jeep contrast-stitched black/brown interior. Would recommend.
Excellent quality, pockets are well sewn. Looking forward to trying kick mats as well. Would definitely recommend this organizer for those traveling with family or friends. Handy item.
I recently bought this Owleys car seat organizer for my kids and I’m so glad I did! The pockets are perfect for holding drinks, snacks, and toys. The straps make it easy to attach to the back of the seat. My kids love it, and now they have a place to keep all their things while we’re on the go. Highly recommend it! Thank you, team!
This car seat organizer is a fantastic investment. The robust five-layer design withstands my kids' constant use. The touch-friendly tablet pocket is a thoughtful addition, keeping my kids entertained during long drives. It's very easy to clean; just a wipe and it's spotless. The organizer leaves no marks on the seats and complements our car interior well. Knowing it's made from non-toxic, sustainable materials is reassuring. Couldn't be happier with this purchase!