What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Loved these! Very nice looking, fit fine, maybe just a tad short for our 2022 Leaf, but they do stay in place. My only negative comment is the packaging. They were each in a plastic bag, and then also wrapped in plastic. Need to be more mindful of plastic packing these days.
I purchased the Owleys seat protector and am using it in the picture attached. I have purchased several of these in the past from various manufacturers and must say the Owleys is the best made and most attractive seat protector I've had. Before the Owleys seat protector not only was the the seat in my new car likely to get stained and have marks from the car seat but it also allowed the car seat to slide which blocked the seat belt attachment. With the Owleys installed the seat is firmly installed and my daughter no longer has issues buckling in. 5 stars!
I really like the car seat as the cushion really helps protect my leather seats. I purchased 2 so i can put them in the back and use it as a cushion/2nd level protection over a large cover. I have 2 car seats in the back and it really prevents creases in my leather seats. Ideally it doesn't fit as perfect from the picture and would like one that was slightly larger but it does the job!
Really like this item and would highly recommend it to others!
we absolutely love this protector mat! delivery took 5 days
ordered two for my Pacifica, fit well. delivered in 3 days
Absolutely love this seat protector!It’s not just protective but also super stylish!!! I also have a matching organizers in the same pattern in my trunk, helping me keep everything organized. The seat cover is very easy to clean and install, and stays firmly in place!Great for anyone who wants functionality with a touch of style in their car!
The quality of this seat protector is quite nice and it looks good in my car
A great buy! I've had two of these seat protectors for a few weeks now, and they are fantastic. They're made from a durable eco leather that holds up well against spills, dirt, and even my dog's claws! The installation was super quick and easy and protectors fit my seats quite well. I've already had to clean it a couple of times, and it's as simple as wiping it down. For its durability, protection, and aesthetic appeal, I would recommend this car seat protector to anyone. Worth every penny 🙌