What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This is an excellent organizer, though I wish it came in more color options. The construction is top-notch, and the compartments make storing gear a breeze. The handles are well-padded, which is great for carrying heavier loads. It fits easily in the car trunk without taking up much room. Very practical for keeping shoes and balls neatly stored after a game. A great product overall, with a small room for improvement.
Keeps my shoes and balls separate—exactly what I needed!
This trunk organizer is exactly what every golf player needs. It keeps everything neat and accessible, from shoes to golf balls and tees. The collapsible design is a bonus, saving space when not in use. The durability is evident, with strong stitching and sturdy materials. Loved the compartments, as they make organizing simple. Perfect for keeping muddy shoes away from the rest of the trunk's contents. A must-have for golfers who value tidiness.
Great design, but the material could be more durable.
Fits perfectly in the trunk and keeps everything secure while driving. The compact design is a big plus for smaller cars. A very thoughtful product!
A must-have for anyone who takes golf seriously.Keeps everything organized and ready for the next round.Very easy to use and store🔥🔥
This organizer simplifies everything for golf days. The size is perfect—not too big to overwhelm the trunk but spacious enough to fit shoes, gloves, and a few extra items. What stands out is how easy it is to fold flat when not needed. It feels very sturdy and well-made, giving confidence that it’ll last. Keeps dirt and grass from spreading in the trunk, which is a big plus. A truly practical addition for any golfer.
The attention to detail is impressive. The sturdy zippers, reinforced handles, and water-resistant material make this an excellent choice. It’s also great for non-golf uses, like storing sports equipment or even groceries. Fits seamlessly into the trunk without being bulky. The thoughtful design makes retrieving items quick and hassle-free. Highly recommended for golfers and even general organization.