What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
The plastic was a breeze to install and holds firmly in place. I'm not sure what these "cute stickers" are supposed to be. Since applying, the cats have steered clear of the corners of my chairs.
Applying these to furniture is a breeze. They can be removed and repositioned effortlessly, adhering well without leaving any residue behind. They work wonders—my cat no longer scratches or picks at the furniture. Being clear, they blend in seamlessly and don't stand out. I'm thrilled with this purchase and would certainly buy more!
I just got a new sofa and wanted to prevent my cat from scratching it. The sheets were simple and enjoyable to put on, although removing the backing was a bit tricky. The plastic is thick and flexible, adhering well to the tightly woven, smooth fabric. If it starts to come off after a reasonable period, I would likely buy it again.
easy to apply and prevents couch damage 👍
My cat loves it and no longer scratches the furniture
This cat scratch protector really works! It's so easy to apply - just peel and stick. I was worried about it not sticking properly, but it holds up perfectly. My cat used to ruin my couch, but now it stays pristine. I love that it's invisible and leaves no residue, which means my furniture looks great even when the protectors are on. Highly recommend!
Amazing protectors!!!! My sofa looks brand new even with two cats in the house. The protectors are easy to install and stay in place without any issues. I also appreciate that they don't have any odor, which is a huge plus. It's a game-changer for pet owners who want to keep their furniture looking nice. My cats don’t even try to scratch the couch anymore. I’m so glad I found this product!
The protectors do their job well. They’re easy to apply and keep my couch safe from my cat’s claws. My only issue is that removing the backing can be a bit tricky at times. However, they stay in place and are great for serving their purpose