We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Overall, I'm happy with this purchase. The only suggestion I have is to add some non-slip pads to the bottom. It slides around a bit on my hardwood floors.
Finally, a cat tree that looks good in my house! It's modern and stylish, and my cat loves it. Win-win!
This is a fantastic cat tree for the price. My only complaint is that it's a bit of a dust magnet. I find myself having to vacuum it quite often.
Definitely recommend this for anyone with a playful cat! It provides hours of entertainment.
Gifted this scratching tree to my uncle for his cat, and they are both satisfied with it! He said his cat uses it constantly and has stopped scratching his furniture. Success!
This cat tree is sturdy and well-made, but I wasn’t a huge fan of the color in person. It's a bit more beige than it looked online. Still, my cat loves it, so that's all that matters!
Was a little hesitant to spend this much on a cat tree, but honestly, it’s been worth it. My cat is happy, and my furniture is safe!
Apparently too large for my munchkin :D
This cat tree is great, but the assembly instructions could be a bit clearer. I had to redo a couple of steps. Otherwise, my cat loves it!
This cat tree is a game changer! My cat used to be so bored, but now she has a place to climb, scratch, and play.
I love how sturdy this tree is, and it looks great in my living room. However, the fabric sheds a bit. Nothing too major, but something to keep in mind.
My cat is a notorious furniture scratcher, but this tree has saved my sofa! It's sturdy and provides her with plenty of scratching options.
This cat tree is perfect for my small apartment. The only thing I would change is the color. A lighter option would be nice.
This cat tree is pretty great, but I do wish it was a little taller. My cat loves to climb, and I think he'd appreciate a higher vantage point.
We like it :)
This is the second Owleys cat tree I’ve bought. My cats love them! They’re such good quality. 👍🏼
We’ve had this for a few months now and it's held up really well. The scratching posts are still in great shape. Highly recommend!
Is it weird that I kind of want to climb on this thing myself? It looks so cozy! My cat certainly thinks so!
Overall, I'm happy with this cat tree. My cat uses it all the time. The only downside is that the top perch is a little wobbly. Maybe add some extra support there?
Honestly, I think I enjoy this cat tree more than my cat does. It's so cute watching him play on it! It's definitely a conversation starter in my living room.
My older cat, Luna, has trouble jumping, but she can easily navigate this tree. She loves the little condo for hiding.
I'm really impressed with the quality of this Owleys cat tree. It would be even better if it came with a few more scratching posts.
Five stars! My cat, Oliver, gives this his seal of approval! He’s been sleeping in the little condo all day. He loves it!
Best purchase ever! My cat used to scratch my carpet, but now he just goes to town on this tree. It looks great in my living room, too.
This tree is worth every penny. It's so much better quality than others I've seen, and the Owleys brand is known for being durable.
I was hesitant to spend this much on a cat tree, but after seeing how much my cat loves it, I have no regrets. It's been worth every penny! He even uses the little dangling toys, which is a miracle!
We adopted a shy rescue cat, and this tree has been a godsend. She loves having her own little hideaway in the condo. It's helped her feel so much more comfortable in her new home.
Thats cool!
Assembled this bad boy in under an hour! It was surprisingly easy. And my cat, Princess Fluffybutt, took to it immediately. She's currently curled up in the condo, taking a royal nap.
This thing is a jungle gym for my furry little monster! He climbs, scratches, and naps on it all day long. Best money I've ever spent!
My cat loves this tree! The condo is a little small though. It's a tight squeeze for my chubby cat! Maybe offer a larger condo option?
I was a bit worried about putting it together, but the instructions were surprisingly clear. My cat, Simba, loves lounging on the top perch and batting at the hanging toys.
So far, so good! This cat tree seems really well made. My cat is having a blast exploring it.
I’m so glad I chose this cat tree! The material is soft and comfy, and the scratching posts are nice and thick.
It took my cat a little while to warm up to it, but now he sleeps on it every day. It's so cute watching him play!
My cat absolutely adores this tree, but the hanging toys didn't last very long. She ripped them off in a matter of days! Maybe use a stronger material for those?
Putting it together was a breeze! My cat, Whiskers, was playing on it before I even finished assembling it 😊.
This cat tree is super sturdy! My two cats are pretty rambunctious, and it doesn't even wobble when they're both playing on it.
My cat, Mittens, is OBSESSED with this thing! It's been a lifesaver for my furniture. Seriously, she hasn't touched the couch since we got it.
Good for my cats, I think we'll order one more coz we have actually 5 of them ahah
Great cat tree! My cats are obsessed. Just a heads up, the sisal rope on the scratching posts is a bit rough. My cat prefers the carpet-covered ones.
My senior cat, Whiskers, can't jump as high as he used to, so I was worried he wouldn't be able to use a cat tree. But this one is perfect! He can easily access the lower levels and still enjoys lounging on the platforms.
Live in a tiny apartment, and this cat tree is a lifesaver! It gives my cat a place to climb and play without taking up too much space. Plus, it looks way better than those carpet-covered monstrosities.
My apartment is small, but this cat tree fits perfectly. It's tall enough for my cat to enjoy, but doesn't take up a ton of floor space.