What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Really impressed with how well these fit and look. They blend into the design like factory seats and add just the right touch of class. We do a lot of road trips and wanted something easy to maintain — this nailed it. No slipping, no cracking, and still looks brand new after several months of use. Even handles the wear from a toddler car seat like a pro. Definitely exceeded expectations for Chevy Equinox seat covers
Tried a few other options, but this one is finally a winner. The stitching and contouring make it feel high-quality and durable.
What a difference in style and function. The seat covers for Chevy Equinox not only protect but genuinely enhance the comfort of the rear seats. Friends immediately noticed how sleek the interior looked. Took them camping last month — mud wiped right off with a baby wipe. Fit snugly and don't get in the way of folding the seats when needed. One of my better car accessory investments this year. 👍
Was skeptical about “custom fit” claims, but these actually deliver. Each curve and cutout lines up perfectly with the Chevy Equinox interior, and the result is pretty seamless. Took them through a full season already — rain, snow, sand from the beach — and they still look fresh. Kids and their friends are constantly in the back, but no mess sticks to the fabric. Love how easy they are to wipe down after a trip. Absolute game-changer for parents. ❤️
No more slipping car seats or digging under cushions for crumbs. This cover’s been a lifesaver with two toddlers in tow
Didn’t expect such a premium feel at this price point. The eco-leather is smooth and doesn’t get sticky in hot weather, which was a concern at first. Got these to protect the backseat from post-gym sweat and food spills — they’ve handled both like champs. Love how the custom-fit design doesn’t interfere with seat functions or buckles. Makes rideshare driving feel much more polished too. Would definitely recommend to anyone using their Chevy Equinox for business or family errands.
Nice look and decent fit, but installation took longer than I expected. Once on, though, they’ve stayed in place and handled spills well.
Decent choice for anyone looking to keep the backseat in top shape. These Chevy Equinox seat covers do the job well, especially when hauling gear or groceries that might otherwise scuff the seats. They don't shift around and seem securely fastened. One minor complaint is they arrived with a slight packaging crease, but that smoothed out after a day or two. Could use more breathability during very hot days, but that’s typical with leather-style materials. Still a very useful upgrade for active drivers.