What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Functional, sleek, and definitely a step up from stock upholstery. These seat covers look factory-made and feel like they’ll last for years. Took about 40 minutes to get everything aligned and snug, but now they don’t budge at all. Spilled coffee on day two and it wiped right off with a napkin. One tiny thread came loose after installation, though it hasn’t unraveled further. Great option for anyone wanting to protect their Chevy Equinox seats without sacrificing style
These Chevy Equinox seat covers don’t just look good, they stay cool even when parked in direct sun. That was a big win during summer errands.
Had these on for three weeks and they’re doing a good job so far. Easy enough to install with a little patience. They protect well from dirt and daily wear, and I don’t worry anymore when my kid climbs in with ice cream or snacks. They don’t slide around like cheaper options I’ve tried. My only gripe is I wish there were more color options to choose from. Still, solid choice if you're looking for custom seat covers for a Chevy Equinox.
Nice fit, but took a bit of effort to line everything up just right
Wasn't sure what to expect, but wow. These seat covers for Chevy Equinox exceeded every expectation — they’re soft, comfortable, and don’t get freezing cold in the mornings. My back used to ache from long drives, and the slight extra cushion really helps. Also impressed with how easy they are to clean, even when my toddler smears who-knows-what on them. No fading after several weeks of sunlight exposure either. They’ve made the interior feel more refined and practical all at once. 😍
Fits the Equinox like a glove. Adds a premium touch and easy to maintain too.
After getting tired of cleaning crumbs out of the seat seams, these covers changed everything. They completely transform the feel of the front seats — now it's more like driving a luxury SUV than a compact crossover. What impressed me most is how well they resist pet hair; our Golden Retriever rides shotgun and cleanup is a breeze. They've also been great during rainy days — no water soaking through like the old cloth seats. The custom fit is spot on for the Chevy Equinox, no bunching or sagging. 🐾💯
Used them during a camping trip and they held up against mud, crumbs, and damp clothes. Super easy to wipe clean afterward — no stains, no smells.