Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Great Chevy Equinox trunk organizer. Fits tools and cleaning supplies perfectly. Easy to assemble with Velcro. Simple and effective.
This cargo organizer for Chevy Equinox fits my vehicle seamlessly, taking up minimal space. The sturdy construction ensures longevity, and the Velcro setup is very practical. Although it can't be stacked, it's excellent for organizing tools and cleaning supplies. Very useful!
This Equinox trunk organizer didn’t meet my expectations. The material isn’t as sturdy as I hoped.
just received the organizer, and it looks well-made with good material. we’ll see how it holds up with wear and tear. minus one star for no directions provided. it’s not difficult to assemble with velcro, but an instruction sheet or online video would save time and frustration.
My favorite organizer! It has made a huge difference in keeping my trunk clutter-free, and it looks great! The removable divider allows customization for different needs. It keeps items within reach and prevents rolling around. Easy to fold up when not in use. 100% RECOMMENDED!
love this chevy equinox trunk organizer! keeps everything in place and is easy to store. getting the second one already. 👍🏿👍🏿
The Chevy Equinox trunk organizer is fantastic! Constructed from durable eco-leather and Oxford fabric, it has spacious compartments and an adjustable divider. Perfect for groceries, the anti-slip rubber feet keep everything in place. Setup was quick and easy. Highly recommended for any Chevy owner!
Hi, I recently purchased this organizer from Owleys, and it’s decent for the price. It keeps my trunk organized, and the foldable design is useful. However, the material seems a bit thin, and I’m unsure how it will hold up with heavier items. Overall, a good basic organizer, but for heavy everyday use, consider other options.