We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
My aunt's dog is having some health issues, so I sent her a few of these. They're a little thin for larger accidents, but they're working well for now.
Super absorbent, but I wish the bottom had a bit more grip. They slide around a little on my hardwood floors.
The neighbor's dog was always peeing on my porch. Gifted them a couple of these and problem solved! They seem to be working great.
These are a must-have for any pet owner. Especially if you have a puppy!
My in-laws were struggling with their aging dog's accidents, so we got them these Owleys pads. They were so grateful! It's made a big difference for them.
A friend recommended these, so I bought one for my new puppy. It's definitely helpful, but I wish it came in a fun print or color.
I was skeptical, but these things actually work! No more messy accidents. Five stars!
Seriously impressed with how well these hold up. They still look new after several washes.
Great quality, washes well, and doesn't slide around. What more could you want?
These Owleys pads are great and wash well, but they do take a while to dry. A quicker drying material would be amazing.
No more smelly disposable pee pads! These are so much more hygienic.
These are a lifesaver, but they do stain a little bit, even after washing. A darker color option might be good.
My puppy loves these! He actually prefers to pee on them now. Potty training win!
Durable, absorbent, and easy to clean. A+!
Got these for my brother's new puppy. He says the puppy loves to sleep on them, even when he doesn't need to pee! So cute.
These are worth every penny. So much better than disposable pads.
I love the non-slip bottom, but my puppy sometimes tries to bunch it up. Maybe some velcro straps to secure it to the floor would be helpful?
Bought this Owleys pad for my sister's new puppy. She says it's been a lifesaver and the puppy seems to love it! So happy I got it for them.
Sent one of these Owleys pads to my daughter in college for her dog. It fits perfectly in his crate and keeps things clean. Dorm life saver!
These pads are great for small accidents, but they don't hold a ton of liquid. My older dog needs something a bit more absorbent.