What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I received this dog vehicle hammock as a gift and LOVE it! It fits my car seats perfectly and is crafted from sturdy, waterproof material. The side panels have solid inserts, ensuring durability. The anti-slip bottom keeps my dog stable during trips. Overall, it’s a great product worth the money. Glad it was a gift since the price is high for me.
I'm thrilled with this new dog vehicle hammock!!! It fits my backseat perfectly and protects it from my dog’s messes. The scratchproof side panels save my car doors, and it’s completely waterproof, great for rainy walks. Cleaning is easy – just a quick wipe and vacuum. Traveling with my dog is so much easier and cleaner now! Highly recommend!
This dog vehicle hammock is essential for our family outings with our dog! The middle-zipper design lets us use it on half the backseat, accommodating another passenger. The portable design with handles makes it easy to transfer between vehicles or store. A fantastic investment for dog owners who want to keep their cars clean and pets comfortable during travels. Highly recommended!
Just installed this dog vehicle hammock today. It looks very premium, which I love. But the side panel zippers are inside, making it hard to unzip and rezip. Overall, I like the look but not sure it's worth the $$$ compared to other brands.
The quality of this dog vehicle hammock is great, and the design is beautiful. My dog loves it, and I’m happy to keep my car clean. Thank you!
As a dog owner who loves taking my furry friend on adventures, this waterproof dog vehicle hammock has been a game-changer. I’ve used it for two months, and it’s durable and easy to install with three headrest straps. The thick design provides comfort for my dog and protects my seats from scratches, mud, and hair. It’s also easy to clean with a wet sponge. Highly recommend!
I bought this dog vehicle hammock in February and now I can say it’s perfect for rides with my dog. It’s well-crafted from high-quality, water-resistant material. It provides excellent seat protection and is easy to clean. The thoughtful design with built-in storage pockets is great for organizing my dog’s leash, toys, and treats. Thrilled with my purchase and highly recommend it!
This dog vehicle hammock exceeded all my expectations! It's durable, thick, and offers full protection for the back seat. I’d also love a solid black version if available. Highly recommended!
Excellent dog vehicle hammock! It's durable, spacious, and looks great in my car. Highly recommend 👍
I bought this new dog vehicle hammock as a replacement for my old Owleys hammock that I've been using for a year. My Labrador got used to the old one, so I was worried about the Mark II, but I’m impressed. It has three headrest attachments now, though it lacks seat anchors. Despite this, it's snug and secure, and doesn’t slip. A printed folding instruction would be helpful.
As a Husky owner, I struggled to find the perfect solution for my dog’s travel comfort and cleanliness. This Travel Buddy dog vehicle hammock exceeded my expectations! It creates a cozy, secure space for my dog while protecting the entire seatback area, including the seats, floor, and doors. The durable, waterproof material features a non-slip bottom, so my dog doesn’t slide around. Installation was a breeze. This Owleys Travel Buddy is a game-changer, and I couldn’t be happier!
I got this dog vehicle hammock to help our adult husky from the shelter travel comfortably. Despite his anxiety, escape attempts, and two accidents, my seats stayed clean – I'm delighted. Thank you!
The Travel Buddy Car Dog Vehicle Hammock is a solid choice for any dog owner. It’s comfy, waterproof, and really sturdy. Seat anchors would be a nice addition, but overall, it's a practical product that keeps my car clean during pet adventures.
Everything was spot-on as described and even surpassed my expectations🔥
Doesn’t fit my car well but looks cute.
High-quality dog vehicle hammock! It completely covers the back seat, is sturdy, and stays in place even with my active Corgi. The pockets are great for storing bowls and a leash. Cool portable design! Thanks! Always a top-notch brand!