What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Used these for about two months now and they’ve been fantastic. I drive Uber part-time and the back seats take a beating, but these eco leather seat covers keep everything looking fresh. No complaints from passengers, and they’re much easier to clean than the original cloth seats. They also help repel smells from food or gym bags. Feels like an upgrade both in appearance and function. Would definitely recommend for rideshare drivers.
Looks custom-made for my toyota!!! love it!
Installed these eco leather seat covers before a family road trip, and they were a game changer. The back seats stayed clean even with two messy kids snacking nonstop. Love how easily spills wipe right off — no lingering stains or weird smells. They fit snugly and don’t shift around, which is a huge plus. Dog hair brushes right off too, unlike fabric covers I’ve used in the past. They also added a sleek, upscale feel to the interior without feeling stiff or plasticky.
Tried these eco leather seat covers to upgrade my older SUV without spending a fortune, and they did not disappoint. The coverage is excellent, especially around the edges where other covers tend to gap. Took them on a week-long camping trip and they held up against dirt, water bottles, and fast food wrappers. Really appreciate that they don’t stick to skin during hot days. Adds a subtle, premium feel to the vehicle. Would gladly buy a second set for another car.
look way more expensive than it was!!!!
Easy to wipe down after takeout spills and coffee mishaps. They feel soft but don’t scuff easily and these can be a solid choice for city drivers.
fine quality and fit, though the color was a little darker than expected based on the pictures. anyways it complements the interior of my audi nicely. my kids always messy after school and so far there’s no sign of stains or permanent marks.... The material is definitely more resistant than cloth or suede covers. Easy to wipe down and maintain even after muddy cleats. Would recommend for families.
Obsessed with how beaufitul my backseat is now😍