We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Be the first to explore new collections
Choose the adventure that speaks to you and receive tailored recommendations from the Owleys Adventure Club.
Almost finished…
We need to confirm your email address. To complete the subscription process.
Please ensure all fields are completed correctly.
error
My in-laws needed a new carrier for their Yorkshire Terrier, so we got them this one. They’re delighted with it – especially how lightweight it is.
So easy to set up and take down. Seriously, it takes like 5 seconds! 😊
If you're looking for a convenient, foldable carrier, look no further! The Owleys carrier is the way to go.
My son was looking for a good travel carrier for his cat, and this one has been perfect! He says his cat actually prefers it to his old carrier.
This is hands down the best dog carrier I've ever owned! It's worth every penny.
My best friend was struggling to find a good carrier for her cat, so I got her this one for her birthday. She says it's a lifesaver and her cat actually enjoys being in it!
My dog is a nervous traveler, but the Owleys carrier made our recent road trip much smoother. He seemed much more relaxed in it.
I was hesitant about buying a folding carrier, but this Owleys one is fantastic! Super sturdy and my pup actually seems to like being in it. It folds up so easily too, which is perfect for storage in my small apartment.