What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
As an avid fisherman, spending hours by the water requires a comfortable chair, and this folding recliner has been ideal. The zero-gravity feature provides excellent support, reducing fatigue during long fishing sessions. Its portability means it can be easily carried to remote spots without hassle. The durable frame holds up well against the elements, and the adjustable settings cater to various relaxation needs. It's a great addition to any angler’s gear.
Bought this for my backyard , and it exceded expectations! It's long-lasting, easy to store, and provides fantastic back support
Long drives often necessitate rest stops, and having this folding recliner in the trunk has been a blessing. It unfolds quickly, providing a comfortable place to stretch out and relax. The adjustable backrest caters to different comfort preferences, and the sturdy build offers peace of mind. Despite its robustness, it’s lightweight and doesn’t take up much space in the vehicle. If it had a side pocket for small essentials, it would be absolutely perfect :) 4 stars for now.
Nice quality, fits perfectly in the trunk and sets up fast. The reclining feature is fantastic, but having leg support would make it ideal !
took this to a weekend festival, and it saved me ! so comfy and easy to carry
This recliner has been a game-changer for camping. Quick to unfold, super suportive, and holds up well over time. Highly recommend!
Folds up small, but when opened, it feels incredibly solid! 5 stars!
For outdoor movie nights, comfortable seating enhances the experience, and this recliner doesn’t disapoint!!! The adjustable backrest allows for the perfect viewing angle, and the built-in cup holder adds convenience. Its lightweight design makes it easy to move around the backyard, and the sturdy construction ensures it remains stable on uneven ground. Cleanup is a breeze, as the materials are easy to wipe down. It’s become a staple for all our outdoor gatherings.