What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This chair is a lifesaver for long road trips! Folds up small, sets up in seconds, and makes resting on the go incredibly comfortable. A must-have for any frequent traveler.
Family road trips often mean random picnics, and having reliable seating is crucial. These recliners are not only comfortable but also easy to set up and pack away. The kids appreciate the adjustable backrests, allowing them to relax after playing. The lightweight design doesn’t add much load to the vehicle, and their compactness ensures they fit without hassle. They’ve made outdoor family time more enjoyable and stress-free.
Perfect for picnics! Super comfortable, easy to pack, and surprisingly durable. Definitly worth the price for the quality.
Used this for a cross-country road trip, and it was fantastic. Takes up very little trunk space and makes rest stops feel like a luxury🤩🤩
Hosting backyard barbecues means providing ample seating, and these recliners have been a hit with guests. Their sleek design adds a touch of elegance to the patio setup, and the comfort they offer keeps everyone relaxed. The foldable aspect allows for easy storage when not in use, saving space. Cleaning them is straightforward, which is essential after food and drinks are involved. They’ve elevated the hosting experience significantly.
Perfect for fishing! Unfolds in seconds and makes resting anywhere effortless.
Truck drivers know the challenge of finding a portable and comfortable rest solution, and this folding recliner solves that problem. It fits neatly in the cab and sets up quickly, offering a cozy place to relax during breaks. The durable materials withstand frequent use, and the adjustable positions cater to both lounging and upright seating needs. It’s now a travel essential that enhances downtime quality on the road.
Attending outdoor concerts means sitting for extended periods, and this recliner has made those experiences much more pleasant. The ergonomic design supports the back effectively, reducing discomfort during long performances. Its foldable nature makes it easy to carry through crowds and store when not in use. The sturdy frame holds up well on various terrains, from grassy fields to sandy beaches. A small storage pocket would make it even better, but overall, it's a fantastic choice for music lovers.