Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Good fit
When hauling tools around, the Ford F-150 hard rolling cargo cover kept everything in place—and private—during a surprise rain shower. The water just beads and rolls off, so no soggy bags or rust worry. Thrilled with the clamp-on installation—no drilling or messing with factory trim. Has a sporty vibe yet feels heavy-duty under pressure. Only small gripe: the first time rolling it back, it was a little stiff, but definitely eased up after a day. After few trips, it’s smooth and dependable, and it looks sharp doing it.
So sleek on the truck, feels like it was factory made.
Hit the highway to deliver furniture and heating blankets kept shifting—until this Ford F-150 hard rolling cargo cover was in place. Keeps items stable even around highway corners, plus contents stay under wraps on rest stops. Weather seal did a solid job during a light hail storm, bolts are snug and look long-lasting. Rolling action is smooth, even when wheels bounce; no rattles or loose panels. First couple of times it felt slightly stiff, but it’s loosened up nicely now. A smart investment for loads that need a clean, enclosed bed.
Love how quiet it is at high speeds,no rattles at all!
Heavy trucks and weekend getaways usually means lots of gear loose in the bed—but this upgrade makes organizing so much easier. Installation was a breeze with the clamp-on setup, no permanent modifications necessary. The rigid panel handle won’t sag even in really hot or cold weather, so no sagging or weird bends. Water stayed out during a sudden rainstorm last weekend, and the low profile still looks sharp when driving around town. Perfect for quick access when hauling supplies—rolls back smoothly, locks down tight. Worth every penny with peace of mind and clean lines at the same time.
Reliable protection, though the cover felt stiff the first week
Handles snowy mornings without a problem, and it doesn’t freeze shut!! The design blends in nicely with the truck’s look!