What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
These seat covers for Ford F-150 are a solid choice if you're looking to preserve your seats without going the full custom route. The texture feels good and offers enough grip to keep you stable when driving off-road. Could use more color options, but the current ones are neutral and classy.Worth it and minimal
Installed these seat covers for Ford F-150 just before a week-long road trip through the Rockies. They fit like a glove and didn’t budge even after hours of driving. The leather feels soft but tough enough to handle daily wear, and dog paws too. Cleaning up after snacks or muddy gear was way easier than expected. Definitely a lifesaver for anyone who travels often or does outdoor stuff.
If you haul tools and gear like I do, having seat covers that actually protect your interior is huge. These ones take a beating and still look sharp. They’re not slippery like some other covers I’ve tried either, which makes getting in and out easier. Took about 20 minutes to get everything in place. Can’t believe how much cleaner my truck stays now.
They do the job well but installation took a little longer than expected. Anyway, great protection and worth the effort.
These are a blessing for pet owners. Dog hair brushes right off and no scratches so far.
Game changer for anyone with kids or dogs 👍
So sleek and surprisingly comfy
Got these seat covers for Ford F-150 mainly to deal with spills from the kids, and they’ve done the job beautifully. Crumbs, juice, muddy shoes—wipes right off with a cloth. Also noticed less back sweat on longer drives, which was unexpected. They don’t sag or shift around, even with booster seats in place. A must-have for families using their truck every day.