What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
If you're a golfer, this is a must-have for your bag. It cleans both clubs and balls effectively. I was concerned about leaks, but the bottle doesn't leak at all. One fill lasts a long time, and it blends seamlessly with your bag's look. Highly recommend!
I love the practicality of this golf brush.Does a great job cleaning my clubs
Keeping my clubs clean has never been easier. Thank you Owleys !
Effortlessly and swiftly cleans your clubs in mere seconds. Exceptional value for the price and quality of this product.
Fantastic bang for your buck! This stylish accessory sits perfectly on the side of my golf bag and is built to last. Super easy to use and an absolute game changer—no more spitting on my clubs!
Effortless to fill with water and your preferred cleaning solution. The brush generates a rich lather, making cleaning a breeze. User-friendly design, and the lanyard conveniently attaches to your golf bag.
I've taken this for a spin a few times now, and I'm quite satisfied with how well it keeps my clubs clean during my rounds. The only minor gripe I have is that it requires a bit of effort to squeeze out the water onto the club. On the plus side, the retractable clip is a nice touch, and the bristles are impressively durable. All in all, I'd definitely purchase it again.
Exceptional value for the price. This brush is a game-changer for cleaning your clubs, balls, and even your shoes whenever you need. It's incredibly easy to fill with your preferred cleaning solution—I personally use a mix of dish soap and water. This combination makes the cleanup far superior to using a standard brush or towel. I've tackled very muddy clubs with it, and it outperforms anything else I've tried. A single fill lasts for many rounds, depending on the conditions and where I'm hitting the ball from. I keep it attached to my bag, and it has never leaked. This is one golf accessory that is no gimmick. IT WORKS.