What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Living in an apartment, I didn't think I'd be able to practice my golf swing. This net is compact enough to set up in my living room! Problem solved. 😉
Finally convinced my husband to get this so we can practice together. It's actually been a lot of fun! The net is surprisingly sturdy and catches even my less-than-perfect shots. He's definitely hitting the ball straighter already. 😉
So glad I picked this net over some of the cheaper options. You can definitely tell the difference in quality. It's built to last!
I was skeptical at first, but this Owleys net really does catch everything! Even my worst shanks. 😂
Needed a way to practice my short game without having to go to the course all the time. This net is perfect for that. It's small enough to fit in my backyard and it's really helped me improve my chipping and pitching.
This was a gift for my husband and he's obsessed! He uses it almost every day. It's been great for his game and it's nice that he can practice at home. 😊
My teenage son is obsessed with golf and this net has been a lifesaver. He can practice whenever he wants without having to drive to the range. It's also been a great way for us to spend some quality time together. We even have little chipping contests!
Bought this net to help me get ready for my upcoming golf trip. It's been great for working on my swing and I can already see a difference. The only downside is that it takes up quite a bit of space in my garage.