Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
finally I found a golf trunk organizer that LOOKS good! and is still functional. 100% worth the money
The front shoe opening is what caught my attention, since spare shoes were always getting buried beneath everything else. That little bit of separation makes packing for an afternoon round much easier. The flap closes with magnets, which feels pleasantly straightforward after dealing with a bag full of zippers. Inside, the movable dividers let the available sections work around different accessories. The structured panels keep the sides upright while loading, so there’s no wrestling with a floppy bag. Folding it down for storage is a useful bonus when luggage needs the trunk instead. Great purchase!
That shoe compartment won me over👍
Finally, my trunk worth showing off! 😍
Bought this as a birthday gift for a golfer. He loved it! It's a very stylish and useful trunk organizer. Was nice to gift this.
Our two organizer set gets split between two cars more often than expected. One carries golf accessories, while the version with shoe storage usually goes along for practice sessions. Being able to take just the one needed makes more sense for us than keeping everything in a single oversized bin. Both handles are useful for carrying a loaded organizer out to the garage. The quilted finish also looks much nicer than the open plastic tubs we had before. Even on weekends without golf, one usually ends up carrying towels, sunscreen, and the kids’ spare clothes. Thanks!
the modular options are genius. fits like a dream in any car trunk, not only golf players
Went with the standard size because the trunk still needs room for work stuff during the week. It holds the golf odds and ends without turning the whole cargo area into equipment storage. Those strips underneath grip the carpet nicely, and the box hasn’t been wandering around on the usual commute. The magnetic lid is convenient when grabbing a glove before heading toward the clubhouse. No straps to undo or buckles to fiddle with. Worth measuring first, though, especially if your car has a narrow trunk opening.