Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Instantly brightened up the car interior with a seasonal touch. Friends laughed when they got in and said it made the ride more fun.
Nice headrest covers for Halloween drives!
The fabric is sturdier than expected, not flimsy like some seasonal accessories. Installation didn’t require removing the headrests, which was convenient. They give off a cheerful Halloween vibe that brightens the cabin without being distracting. Perfect for adding a little holiday spirit on daily commutes. Thumbs up for a decorative piece that’s both simple and long-lasting 👍
Love how bright and cheerful these look inside the car
The pumpkin headrest covers immediately gave our SUV a fun seasonal vibe. Installation took less than a minute—just slipped right over the headrests. The fabric feels durable yet lightweight, and it didn’t wrinkle even after adjusting a few times. They fit snugly on both the front and back seats without sliding around. Kids loved pointing at the design during drives, which made road trips more cheerful. Definitely adds charm to the car interior
My kids loved spotting the pumpkins as soon as they jumped in the car. Adds a playful vibe without taking up space.
instantly makes the car feel ready for fall season 🎃 so excited !
bright colors pop against dark upholstery and make the cabin feel festive!! thin but still strong enough for daily use!