Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Living in an apartment complex with open parking, I needed something quick and reliable, and this has fit right into my routine. I can cover my car in about a minute before work, and it stays secure even on windy days. It’s been a simple way to keep my Civic looking sharp without adding any hassle to my day
Living in the city, I’m constantly dealing with dusty parking lots and tight street spots, so having this cover for my Honda Civic has really helped me keep the car looking clean. I can toss it on super fast before heading into work, which is perfect when I’m already running late. I’ve noticed way less dirt building up, and I don’t worry as much about random grime or stuff brushing up against the car. It fits nicely without looking sloppy or oversized, which I appreciate since I park in some pretty crowded areas. I also feel better knowing my paint isn’t getting scuffed up every time I cover it. Whether it’s sitting outside my office or overnight on the street, it’s handled daily city life better than I expected. It’s just become part of my routine now, and honestly, I wouldn’t want to go without it.
Between blazing summer days and surprise snow in the winter, this cover has been a solid backup plan for my Civic. I’ve noticed the inside of my car doesn’t feel like an oven anymore after it’s been sitting in the sun all afternoon. When the weather turns weird out of nowhere, I can get it on quickly and not stress about what I’ll come back to later. It’s easy enough to keep in the trunk without rearranging everything, which makes it great for weekend trips too. After work, if I see clouds rolling in, I automatically grab it without even thinking twice. It’s saved me from brushing off layers of dust more times than I can count. For everyday city living, it’s turned out to be one of those small things that makes a big difference.
AMAZING quality!!!!!
I drive a Honda Civic every day, and parking in the city used to stress me out — between the sun beating down, random bird messes, and surprise rain showers. Ever since I started using this car cover with the suction mount setup, it’s honestly made my life easier.
The best part? I can throw it on in about a minute without breaking a sweat. I don’t feel like I’m fighting with it or dealing with some huge, awkward tarp. It just goes on quick and stays put. When it rains hard, I don’t come back to a soaked car anymore. Same thing with snow — I’m not scraping forever before work.
I’ve taken it on a couple road trips too, and it doesn’t take up much room in the trunk, which I really appreciate. It folds down small and I barely notice it’s there until I need it. I also like the silver look — it keeps the car cooler when it’s sitting in the sun all day, which makes a big difference in the summer.
For me, it’s just one of those simple things that makes owning a Civic in the city a whole lot more convenient. Definitely worth it.
Got this before a cross-country move, and it ended up being a lifesaver during hotel stops and long stretches of parking. It’s easy to handle on my own and keeps my car looking clean no matter how messy the weather gets. Even when I left my Civic sitting for a couple weeks, I came back to it looking just how I left it.
Did not fit as expected
I park on a busy downtown street every night, and this cover has honestly taken a lot of the stress out of it. It stays put and gives me peace of mind knowing my Civic isn’t baking in the sun or getting beat up by random weather. I just throw it on and head inside without a second thought