What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
The BEST Honda Civic dog seat cover. Made of high-quality material that is both durable and soft. It fits my Civic perfectly, which is great since I struggled to find a suitable protector. I love that it's waterproof, perfect for when my dog goes swimming or gets caught in the rain. It’s so great to have peace of mind knowing my car seats are protected! Plus, it splits in half, so you can use it on one side only! So smartly designed. I highly recommend this protector to any pet owner!
Great Honda dog seat cover! The bottom doesn’t slip, the material is durable, with solid sidewalls. It's also cool that the protector can be unzipped so someone can sit in the back seat with the dog and be secured (there are special holes in the protector for the seat belt lock). Definitely 5 out of 5.
The Honda dog seat cover is comfortable, waterproof, and fits well in my SUV. The seat anchors could be better as they sometimes slip out, but overall it's a practical product that keeps my car clean during pet outings. Four stars!
Me and my spaniel love it! Great fit and comfortable with pockets. Also thankful for the included seat belt for the harness. I'm satisfied and recommend this product!
Good Honda Civic dog seat cover. I've been using it for a few weeks now, and it's been working well when I drive with Dean, my Cane Corso. It's the perfect size for my dog and keeps my car seats protected. However, I had some issues with the installation process. At first, I couldn’t figure out how to attach the sidewalls because I mixed them up and wasn’t able to zip them up properly. Then I dealt with it, but it would be nice to have additional printed instructions in the box. Anyway, the protector works as expected, so I’m satisfied with my choice.
I have had this Honda dog seat cover for a month now, and we have used it almost daily. It is a high-quality product and works as advertised. It keeps my back seat clean and dry. It stays in place and gives my dog some freedom of movement on our short trips to the dog park. No rips, tears, or leakage. I would use our dog tether on long trips for safety and to limit her movement. No issues with it so far. I can't say the same for shipping through the US Postal Service.
Great dog cover.
This Honda Civic dog seat cover is fantastic. I bought it a month ago to travel with my 4-year-old Shepherd. I especially love the non-slip bottom, which keeps it in place even when my dog jumps in and out. The pockets are handy for storing toys and leashes. Great value for the price.