Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Been using this Honda CR-V trunk organizer for a few weeks now, and it's made a noticeable difference in keeping things sorted. The foldable compartments are ideal for groceries and small tools, plus it doesn't slide around when turning corners. It fits snugly in the trunk and doesn't block access to the spare tire area. Having a spot for reusable bags, jumper cables, and even my kid’s soccer gear means the back of the car finally stays neat. Really liking the sturdy materials too—feels durable without being heavy.
So helpful on road trips,love it! 😍
Pretty solid, but handles could be bigger
As someone who drives around a lot for work, organization matters. This trunk organizer for Honda CR-V keeps files, samples, and cleaning supplies all in one spot. It doesn’t tip over like other organizers I’ve tried, which is huge when you’re braking suddenly in city traffic. The material is thick and water-resistant—handy on rainy days when the trunk might get a little messy. Can't imagine going back to using cardboard boxes or tote bags now.
helps me stay on top of car clutter especially with a toddler... would love a version with smaller pockets though
Exactly what I needed for keeping things tidy without the bulk. Looks pretty.
Finally, my trunk isn’t a disaster anymore haha. Nice quality!
everything has its place now:)