What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Took a little tugging around the rails, but the finish and grip are ace!!
My friends keep asking if the upholstery is new... Great purchase for my backseat! The eco-leather feels cushy yet shrugs off stains and spills, making these Hyundai seat covers a smart upgrade for any driver. Totally recommend
Fit and finish feel truly tailored, and the anti-slip backing keeps them planted even with frequent in-and-out around town. The surface cleans up easily after beach trips, though sand likes to camp in the creases and needs an extra shakeout. Heat transfer from the warmers is good, just a touch slower than the factory fabric. Stitching around the airbag area is thoughtfully done for peace of mind. Brown Camel adds a classy contrast against a dark interior. If you want seat covers for Hyundai Palisade that look high-end without reupholstering, these are a strong pick.
Perfect quality and sleek look😎
Family road trip from Ohio to Tennessee put these through nap time, snack time, and spilled juice time... Cleanup was literally a baby wipe and back on the road 👍 The anti-slip design kept the covers tight even with children moving and playing all the time. Ventilated seat function worked seamlessly. Stitch lines follow the factory shape so the interior looks upgraded, not covered! These Hyundai Palisade seat covers turned out to be the the best purchase for me!
Family road trip crash-tested. Quick wipe, and the interior is as clean as it was before the ride with these seat covers for Hyundai Palisade
Road-trip mileage adds up fast, so comfort mattered as much as protection. The eco-leather feels soft yet has that durable, scratch-resistant shell that stands up to coolers and camera bags. Ventilation still comes through on warm days, and the heaters work fine when the temperature drops. Installation took about 20 minutes for both fronts and the seams lined up perfectly with the seat contours. Chose Black Onyx to match the dash trim and it really does look premium. These Hyundai Palisade seat covers make long stretches on I-95 a lot nicer.
No slip , airbag cutouts line up perfectly