We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Great product ! My husband intends to use this ice cooler for all our travel purposes.
I've utilized this cooler for a two-day road trip and it successfully kept my drinks cool
I am happy with the cooler's quality. After leaving ice from a birthday party inside for 2 days, I returned to find plenty of ice and cold drinks still remaining. While I currently don't need another cooler, if I ever do, I would not hesitate to purchase this one again!
I found this ice cooler to be exactly what I needed - spacious enough for food and drinks yet still easy to carry even when full. However, it was disappointing that it arrived in a damaged box (the product was fine)
Excellent product! I tested it immediately after unboxing, filling it with ice and locking it in my truck in the scorching South Alabama heat for 27 hours. It retained about a quarter of the ice despite average daytime highs in the mid-90s. I am quite satisfied with its performance and can recommend this ice chest
Works great to keep drinks cold for a whole day! Thanks !!
I bought this cooler for a specific purpose and it exceeded my expectations. It maintained the frozen items without any ice for 24 hours effortlessly. If you're in need of a high-performing, compact-sized cooler, I strongly recommend giving this one a closer look :)
Purchased this cooler for my husband and he was thrilled with it. With just one 10lb bag of ice, we were able to keep our drinks cold for a few days. The convenience and portability of this cooler make it perfect for taking on the go.
On my way to Colorado to see my son, I brought along some meat and veggies from the freezer. Concerned about keeping them cold during the trip, I decided to give it a shot with three bags of ice. To my surprise, when I arrived in Colorado two days later, everything inside was frozen solid. The meat and veggies were just as icy as they were when I first packed them in.
Great for 2-day beach camping trips if you pre-chill it. Still had ice on the drive back from PINS. For longer trips and dispersed camping, might work a little worse. this cooler for ise is the way to go for regular use I think