What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I bought this for a solo cross-country drive and couldn’t be happier. Being able to pull over and rest comfortably has been a lifesaver. It’s surprisingly spacious, and the surface is very gentle on the skin—no sticky feeling like some air mattresses. It also holds air impressively well, even after several uses. Compact when stored, it leaves plenty of space for other gear in the car. This really adds convenience to life on the road. Highly recommend!
surprisingly sturdy and comfortable for something so lightweight. I used it for a nap during a long drive, and it made all the difference. would recommend to anyone who spends hours in their car!
I wasn’t expecting it to be this durable! My kids were jumping all over it, and it didn’t lose air or show wear. Great for family outings or impromptu car camping nights
Good product, but I wish it came in a bigger size!
With two kids and a lot of weekend road trips, this air bed has been a blessing. It transforms our backseat into a cozy little resting area, which keeps the kids happy and makes our drives much smoother. The anti-slip feature really works, even with restless little feet bouncing around. It’s lightweight yet sturdy, so packing it back into the trunk is a breeze. Highly recommend it to families who need comfort on the go.
Used it for a late-night drive break, and it worked beautifully. The mattress stayed firm all night and was surprisingly supportive. I’ll be keeping this in my car for emergencies👍
It’s been great for weekend soccer tournaments when hotels aren’t always feasible. The setup takes just minutes, and it’s surprisingly comfortable for its size. I did notice that it works better in larger vehicles like SUVs or vans, as smaller cars might feel a bit cramped. The durability seems great so far—it holds up even with my kids jumping on it during breaks. While it’s not a full replacement for a bed, it’s a practical option for a quick nap or rest.
Camping without a tent? Yes, please!!!! 🙌 This mattress was perfect for an impromptu overnight at the beach. The sturdy design kept it feeling secure even when parked on a slight slope. Having the separate inflation zones is genius—it made it so much easier to fit my oddly shaped backseat. Plus, it’s easy to clean, which is important when sand gets everywhere. Definitely a must-have for spontaneous adventurers.