What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Nice product, though it’s better suited for smaller vehicles
Great for long drives—super comfortable and fits perfectly in my car
This backseat air bed was a game-changer on our recent road trip.Setting it up was surprisingly quick, and it fit snugly in the back of our SUV. The material feels durable, yet it’s soft enough to be comfortable for hours.My boyfriend and I both slept on it without feeling cramped, which says a lot.It really helped us save money on motels since we could park and sleep anywhere safely. Great for anyone who enjoys road adventures and wants more flexibility while traveling
Made my weekend getaway so much easier. Lightweight and comfy
We used this on a road trip to national parks, and it made sleeping under the stars so much easier. The anti-leak design worked like a charm, holding air even after a full night of use. Having stabilizers made all the difference, ensuring we stayed level and comfortable. My partner and I are both tall, and we still had enough room to stretch out. This is ideal for travelers looking for convenience without sacrificing comfort!!!
This is perfect for truck drivers or anyone who spends long hours on the road. I’ve been using it during overnight stops, and it beats sleeping in the driver’s seat by miles. The compact pump makes inflation super convenient, and the mattress doesn’t slide around thanks to its thoughtful design. The surface is firm enough for good back support but still soft for comfort. Definitely recommend for those living the highway life.
PERFECT for turning the car into a mini camper! It’s comfortable and stable, and the anti-leak design is spot on. Works just as advertised, and I’m really impressed
Inflates fast and stays firm all night. Highly recommend this!