What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I’ve tried a lot of dog seat covers over the years, but this one seems to be the most durable and convenient. It’s easy to install and provides a good amount of protection for both the seats and my dog. The waterproofing is top-notch, and I haven’t had any issues with it sliding around. The only thing I would improve is the strap system for a tighter fit, but it’s still much better than what I’ve used in the past. Would recommend to other dog owners!
This Wrangler dog seat cover has truly transformed the backseat of my car. With a large dog, it’s always been a challenge keeping the seats clean, but this one is a lifesaver. It’s durable, easy to wipe down, and stays in place during even the bumpiest rides. My dog loves the extra padding—it seems to make the ride smoother for him. Plus, it fits perfectly in my Jeep. So glad I made this purchase!
The material is strong, and I love the side door protection. My dog jumps in and out of the car frequently, so this was a great investment. It’s easy to clean, but I wish it offered a little more padding for longer trips.
does its job but I was hoping for a bit more padding
I’m happy with the fit and function of this cover. It keeps my Jeep clean from fur, and the side protection is a nice bonus. It could use a bit more cushion, but still a solid purchase.
This dog seat cover has been a game-changer for my Jeep! Not only does it protect the seats from dog hair and dirt, but it also fits like a glove. It was easy to install and stays in place even after long drives. The waterproof feature is a lifesaver because my dog loves to get muddy on our hikes. I appreciate the extra padding it makes my dog feel comfortable and ыефиду during the ride. Highly recommend this to anyone who loves taking their furry friend along on adventures!
If you’re a dog parent who’s often on the go, you need this seat cover💖💖 It has exceeded my expectations with how well it fits and protects my seats. It doesn’t move around during drives, even when my dog is bouncing around in the back. The side flaps are a great feature, and I love how it keeps the sides of my Jeep pristine. The only improvement I’d suggest is offering more color options, but otherwise, it’s a fantastic product
😍😍 Amazing quality highly recommend!!!!!