What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
TOP QUALITY! This Kia Sportage seat cover has made traveling with my dog so much simpler. The design is excellent, with a non-slip base for stability. Its waterproof material is perfect, especially since my dog loves swimming. My pet stays secure and comfortable on every trip. Highly recommend this durable seat cover!
The Kia Sportage dog protector is practical and water-resistant, fitting my vehicle well. However, the seat anchors could use some improvement as they occasionally come loose. Still, it’s a reliable option for keeping the car clean during trips with pets. 4 stars
This dog seat cover is fantastic. I bought it a month ago for my 4-year-old Shepherd. The non-slip base ensures it stays in place, even when my dog jumps in and out of the car. The pockets are very convenient for storing toys and leashes. Great value for the price!
With two active labs who adore car rides but leave a mess, this seat cover has been a lifesaver! It’s simple to install and offers superb backseat protection. The strong material stands up to their energy, and the waterproof feature is crucial for rainy days. Cleaning is a breeze with a quick wipe or vacuum. Perfect for frequent travelers with pets!
This dog mat is excellent! It keeps my car interior spotless and is straightforward to use, although the setup was slightly tricky. A fantastic option for dog owners.
I’m delighted with this Kia Sportage dog seat cover! Its waterproof and scratch-proof features make it perfect for my active Bullgod. It’s easy to clean and fits snugly in my vehicle. A must-have for pet owners who frequently travel with their furry companions. Highly recommended!
Initially, this seat cover performed flawlessly, but over time, the anchors began to fray at the seams, which caused them to lose their grip.
For the past 3 months, this dog seat cover has been amazing! The material is of exceptional quality and extremely durable, making it a dependable option.